Dorothy 18" Pendants
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Regular priced items must be returned within 30 days of delivery, sale items within 10 days of delivery. A restocking fee may apply.
Items discounted 30% or more are neither exchangeable nor refundable.
NON- REFUNDABLE ITEMS INCLUDE
- Special orders
- Custom Orders (products our manufacturers don't carry in stock, custom configured products, or colours not typically stocked)
- Large Orders – Orders under $499 are refundable, orders $500-$999 are exchangeable, orders over $1000 are non-refundable. Orders over $1500 on multiple quantities of the same fixuture)
- Open Box, Overstock or Promo items
- Modified, installed or used in any way after delivery
- Items not in resalable condition or items missing the original packaging
- Large quantities of the same product (6 or more)
EXCHANGE OR REFUND IN STORE
- Bring in the item purchased online
- Submit the original invoice
- Have the card used when purchasing.
EXCHANGE OR REFUND BY MAIL OR TRANSPORT OF YOUR CHOICE
Call us 613-729-2725 Monday to Friday between 10 am and 5:30 pm or email to request a return authorization number.
Once approved, please choose a carrier that will provide us with a tracking number when you return the goods to be received in good condition. Please attach the return number inside the package. Return shipping charges are non-refundable. A credit will be issued only after inspection of the content to our satisfaction.
DAMAGED OR DEFECTIVE GOODS
We understand that a product may get damaged in transit or, on occasion, there may be a manufacturer product defect. Rest assured, we will stand by you during this process and make sure we do everything we can to bring it to a satisfying and timely conclusion - at no expense to you. For us to offer this level of service, however, we need a little help from the customer in the form of a detailed product inspection immediately upon delivery. This will make things much easier if you decide to return the item.
Availability: This item ships within 1-2 weeks.
Single lamp pendant with conical aluminum shade with fine powder-coated or plated finishes with contrasting finial. Exterior shade colors are black or white with gold detail or brushed nickel with black detail. Suspended by cloth cable to a maximum 120” length. Available in 2 sizes.Details:
- Fixture Dimensions: D18'' x H9''
- Lamp Type: Incandescent, E26, Medium Base
- Wattage: 1 x 60W
- Voltage: 120V
- Shade Details: Aluminium Shade
- Wire Length: 120", SVT Cable
- Adjustable: Yes, Wire
- Light Source: Incandescent
- Bulbs Included: No
- Canopy Dimensions: D4" x H1/4"